About

Wellspring Israel

COMPANY

Our Story

Founded in 2013, Wellspring was the result of a realization: millions of people from around the world are drawn to Israel, dream about having a home in the Holy Land, and with great determination and difficulty – some accomplish this dream. Yet for many, this is only the beginning of the process of maintaining a home in a country which -though familiar in many ways- is foreign in so many others: language, law and bureaucracy, service culture, professional standards . . . Cognizant of the frustrations and challenges that many new or potential homeowners encounter, Wellspring’s vision was to transform the landscape of property ownership in Israel into an inviting and pleasant endeavor – a cause of joy and not one of dread. Driven by a love for Israel and a commitment to the highest standards of professional care and client satisfaction, we are proud of the many people that we have helped make and keep a home in Israel. We hope to do the same for you!

Our Story

COMPANY

Our Story

Founded in 2013, Wellspring was the result of a realization: millions of people from around the world are drawn to Israel, dream about having a home in the Holy Land, and with great determination and difficulty – some accomplish this dream. Yet for many, this is only the beginning of the process of maintaining a home in a country which -though familiar in many ways- is foreign in so many others: language, law and bureaucracy, service culture, professional standards . . . Cognizant of the frustrations and challenges that many new or potential homeowners encounter, Wellspring’s vision was to transform the landscape of property ownership in Israel into an inviting and pleasant endeavor – a cause of joy and not one of dread. Driven by a love for Israel and a commitment to the highest standards of professional care and client satisfaction, we are proud of the many people that we have helped make and keep a home in Israel. We hope to do the same for you!

Our Team

Our Team

Maayan Harkham

Maayan Harkham

Wellspring is led by Maayan Harkham, Israeli Bar-certified lawyer and mediator, and a seasoned Real Estate professional. She leads a team of experts in property and tenant care that also possess extensive experience with the practices and procedures of Israeli bureaucracy.

Shuki Abuav

Shuky Abuav

Shuky Abuav has worked in real estate and property management for the past decade. He specializes in issues arising within homeowners associations, and in providing ancillary services including: billing and expense management, rent collection, routine maintenance and repair oversight, and renovation and home improvement management.

Lior

Lior Ria Rozen

Lior Ria Rozen is a real estate agent and alternative health therapist. A graduate of the social sciences, Lior believes in the strong connection between the spiritual and the material world, and utilizes her therapeutic background to assist clients in the purchasing, selling and management of properties, and ensuring that the process is harmonious and the outcomes are gratifying.

Ronen

Ronen Barad

Ronen Barad is a handyman and a certified plumber, with 7 years’ experience. “I believe that my clients are my partners, so my goal is to go above and beyond to get the job done right, and leave each with a ‘wow’ moment once I’m done.”

VALUES

Our Core Values

Integrity and Courtesy

We are guided by “Derech Eretz” - integrity and courtesy - and believe that good will is the cornerstone of good business. Thus, we do not bill for every minute task, and approach our clients and all of their predicaments or needs with an attitude of cooperation and good faith. We recognize that our clients hail from different cultures with different expectations, and we are motivated by both in our business practices and business culture.

Good Relationships

We believe in fostering good relationships – with our clients and with professionals, and between our clients and those they transact with. While issues can sometimes descend into an opportunistic zero-sum game, our experience has demonstrated that mediation is a highly effective tool in resolving disputes - much more so than the alternatives of contention and litigation. We recognize that the common goal for both parties is to conclude the transaction feeling gratified. Approaching issues within the framework of mediation and good faith undeniably saves money, saves time, and cultivates reciprocity and an overall feeling of good will.

Peace of Mind

The expertise, professionalism, and personal touch of our representatives is what distinguishes us in the real estate management market. Our priority is our clients’ peace of mind, and we go above and beyond to provide a level of service and assistance that ensures satisfaction and a sense of security when away from their home in Israel.

Customized Service

We understand that each client has their particular needs and each property bears unique features, and we therefore apply customized solutions that are efficient and cost-effective to issues that arise - always guided by our clients’ best interest.

Good Communication

We maintain a clear, consistent line of communication with our clients, consulting with and updating them regularly.

Creativity

We offer creative, outside-the-box solutions to achieve the bottom line: ensuring the wellbeing of our clients and the maintenance of their homes.

Integrity and Courtesy

We are guided by “Derech Eretz” - integrity and courtesy - and believe that good will is the cornerstone of good business. Thus, we do not bill for every minute task, and approach our clients and all of their predicaments or needs with an attitude of cooperation and good faith. We recognize that our clients hail from different cultures with different expectations, and we are motivated by both in our business practices and business culture.

Good Relationships

We believe in fostering good relationships – with our clients and with professionals, and between our clients and those they transact with. While issues can sometimes descend into an opportunistic zero-sum game, our experience has demonstrated that mediation is a highly effective tool in resolving disputes - much more so than the alternatives of contention and litigation. We recognize that the common goal for both parties is to conclude the transaction feeling gratified. Approaching issues within the framework of mediation and good faith undeniably saves money, saves time, and cultivates reciprocity and an overall feeling of good will.

Peace of Mind

The expertise, professionalism, and personal touch of our representatives is what distinguishes us in the real estate management market. Our priority is our clients’ peace of mind, and we go above and beyond to provide a level of service and assistance that ensures satisfaction and a sense of security when away from their home in Israel.

Customized Service

We understand that each client has their particular needs and each property bears unique features, and we therefore apply customized solutions that are efficient and cost-effective to issues that arise - always guided by our clients’ best interest.

Good Communication

We maintain a clear, consistent line of communication with our clients, consulting with and updating them regularly.

Creativity

We offer creative, outside-the-box solutions to achieve the bottom line: ensuring the wellbeing of our clients and the maintenance of their homes.

commitment

Service Charter

Personal Attention, Dedication and Confidentiality

We undertake to care for our clients and all of their needs on a personal, thorough, and confidential basis.

Coordination, Control and Transparency

We undertake that our work-product will be documented, reviewed and sent to our clients, as necessary, in a timely and orderly manner.

Professionalism

We undertake to handle our clients’ interests with the utmost professionalism, and if necessary, to use reliable and trustworthy experts. In addition, we undertake to perform our work to the satisfaction of our clients.

Thank you

For contacting us

We will reply as soon as possible!

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Do you need a trusted representative to manage your property in Israel?
Are you looking to buy, rent, or sell a property in Israel?

Let us know how we can help
and we’ll get started.

Wellspring is my property management company for real estate that I own in Israel. For the past five years I have been with Wellspring. Living abroad makes managing my real estate very challenging and being present poses a real challenge as far as being able to effectively manage a property. Having someone responsible and experienced on the ground allowed me to rest assured, stay calm and feel totally at ease knowing my property is in good and very trustworthy hands. 

 
Wellspring has made managing my real estate in Israel extremely easy and carefree. The staff at Wellspring are highly trained, very professional, easy going and very dedicated. Every issue be it administrative, financial (bill pay, advertising for prospective tenants, brokering contracts etc.) repair related (hiring workmen, overseeing repair/renovation etc.) legal (general legal advice, drafting landlord-tenant agreement, representing client etc.) , or any other aspect associated with the day to day management of a property, is efficiently and expeditiously handled by Wellspring. 
 
In addition, communication with Wellspring is quick. Whether by phone, text or email, they are always available to answer questions and address concerns. Their hours are flexible and it’s all done in a friendly and cordial way with a personal touch. 
 
I am very satisfied with Wellspring and highly recommend them.

Rabay Ariel

FLORIDA

Dear Jake,
 
My name is Chaim Geron and I’m your new tenant at the above property.
I took the opportunity to praise the service of Maayan Harkham, your property manager.
Maayan, has been very helpful, very professional and efficient. She has always been available to me and my partner and engages tradesmen of the highest quality.
From a tenant perspective and I’m sure that of a landlord’s perspective there’s no better peace of mind.
Best regards,

Chaim Geron

ISRAEL

בוקר טוב,
נכנסנו לדירה בשעה טובה. וטרם כניסתנו ולאחר כניסתנו מצאנו ליקויים שונים.
מאד הופתענו הטיפול המסור לו זכינו ממעיין. מעיין טיפלה ומטפלת ביעילות יוצאת דופן בכל דבר, תמיד זמינה ומעסיקה בעלי מקצוע מעולים, נעימים אדיבים והכי חשוב שבאים עם פתרונות. אין ספק שהחיים במדינה שלנו היו הרבה יותר קלים אם היו מעט יותר אנשים כמו מעיין.
בשמי ובשם ליאת אנחנו מוצאים לנכון לומר מילים אלה וגם אם אנו מקווים שלא נזדקק למעיין אנו יודעים שאם כן, יש ודאי על מי לסמוך! 
 
שבת שלום ומבורך

אביזמר ח&ל

ISRAEL

מעיין הי,

שמחנו גם אנחנו להיפגש ביום שישי ובעיקר לראות מתווכת מקצועית מהשורה הראשונה שהגיעה מוכנה לפגישה, עם היכרות של הדירה ונתוניה ואף החזיקה במסמכים רלוונטיים.

נפגשנו בעברנו עם הרבה מתווכים הן בארץ והן בחו”ל וראינו את ההבדל בין מתווכים מקצועיים, המגלים בקיאות בפרטי הדירה/ות ובין מתווכים חובבנים..

שמחה לומר לך שהמפגש איתך היה מבחינתנו חוויה מתקנת לכל אותן ההתנסויות בעבר , אשר תרמו לתדמית הלא מחמיאה של ציבור המתווכים בארץ.

נשמח לעמוד איתך בקשר גם בעתיד.

שנה טובה

עירית ואילן שניאור

ISRAEL

למעיין היקרה,
ראשית, רצינו לומר תודה וגם שהתרשמנו מאוד מהליווי שלך: המהירות והיעילות שבהם השגת לנו את המסמכים שביקשנו, הקשר המהיר עם המוכרים ובאופן כללי, עשית כל מה שצריך וכל מה שציפינו ממתווך מעולה שיעשה. וכמובן התחושה הכללית של נעימות והגינות, שגרמו לכך שכל תהליך העסקה (שמלחיצה בדרך כלל).
היה ממש חיובי.
תודה ותבואי לבקר!

אושרת ויאיר תמנה

ISRAEL

Maayan had a remarkably insightful and professional manner in understanding my complex situation in Israel.  

Whilst I lived in the UK, with very young children and unable to travel much, Maayan helped me deal with issues relating to the sale of an Israeli apartment.  

The difficulties I encountered with the apartment related to serious damage to property, serous illegal activity within the property, non-payment, violence, a tenant that would not evacuate, neighbour complaints and much more. 

Maayan took all the steps necessary to regain possession of the apartment, whilst also taking care of the issues relating to the problematic tenants and making sure they were safe and were not being heartlessly “kicked-out”. Her manner resolved many a conflict. I doubt many others could have dealt with things in the same way – ie, through mediation and not “war”. Maayan managed to save us from the stress and worry of commencing legal proceedings and managed to diffuse and resolve each situation, one at a time, so that matters didn’t escalate to heights they easily could have. This included problems with the tenants, as well as with neighbours, utility companies, municipality offices and other legal and tax matters. 

When I approached Maayan in Israel with the troubles I was facing, we could not see a way out or how to deal with any of these issues from abroad. We feared that things would continue from bad to worse, with no end in sight. 

Maayan made measured and reasoned decisions along the way and managed to minimised the drama. She also dealt with the whole aftermath that was left in the building and apartment by the tenants. And she then sold the apartment for us, to a great buyer. Maayan was our remote control, our one stop shop, until the end, and after. Her knowledge, her contacts and her modus operandi were all invaluable. 

I wholeheartedly and unreservedly recommend Maayan. She is trustworthy and helpful – from the simplest of matters to the most challenging and complicated. Maayan kept me well informed throughout each hurdle, was always proactive in having any necessary or difficult discussion about next steps, gave careful consideration to all the relevant issues – and she did it with a smile.

JESS ROSS

London

Since May 2004 my wife and I owned an apartment in Israel which we had let out for many years until we retired. Once we stopped letting the apartment in 2016 we had major improvements carried out. Not long after the major improvements we found there was a problem with damp in one bedroom which was very concerning and which our previous agent was not able to solve.

Whilst back in England (our home) we were very stressed as we knew that in Israel day by day the dampness was causing more damage and we could do nothing about it. In 2017 therefore we were looking for a new agent to manage the apartment and solve the problems and let it out for periods when we were not there. My wife was lucky enough to have met someone else who owned an apartment in Israel and who recommended someone she thought was a  wonderful managing agent. This was the first time we had heard of Maayan Harkham who with little fuss took over the management of our apartment with her very able team through her company Wellspring Property Management. She straight away took the correct actions to find what the dampness was caused by and then once this was properly diagnosed she set to work repairing and redecorating. This needed a great deal of remedial work. She also on our behalf obtained recompense from the Insurance Company for the damage and work carried out.

Maayan also ensured on an on going basis that in our absence the apartment was checked regularly which was also a condition of our insurance policy. From a letting point of view she found people to rent our apartment during certain periods when we were not using it. She would ready the apartment before people arrived and ensure all cleaning was carried out and laundry cleaned once they had departed. Maayan and her team are very reliable and easy to talk to with nothing being too much for them to undertake. They ensure all tasks are completed properly and to a high standard. It is always easy to contact Maayan or her team if one needs to. Telephone messages or emails are responded to very quickly and with great efficiency thus putting one’s mind at rest. We feel that Maayan took a great deal of stress out of our lives in the early days of her involvement with the dampness problem and we always felt confident that our apartment was being well managed wherever we were when it was under her care.

In 2019 we sold the apartment as we were not using it very often and it was more efficient to stay with or near our son in Jerusalem. Maayan marketed the property for us and sold it for us at what we believe to be a very satisfactory price.

To sum up, Maayan enables one to relax when away from one’s apartment, ensures any problems are solved. She is also proactive and ensures she and her team move quickly to take action where necessary. She also communicates very well. Nothing is too much for her and I would recommend her to any person letting their property in Israel for her all-round abilities.

E & J

LONDON